SourceWyse

Security

SourceWyse holds a hotel’s own operating material and answers its staff’s questions from it. This page says how that material is kept, and what this platform does not claim. Every statement below is one a test, a script or a document in the codebase demonstrates.

The outside companies that receive anything are Anthropic, OpenAI, Supabase, Vercel, Stripe, Cloudflare, Resend, Sentry, The external uptime monitor. The register saying what each one receives, where it processes it and what it does with it afterwards is generated from the code itself, and is sent on request to the address at the foot of this page.

One property cannot see another

Every hotel's material lives in one database alongside every other hotel's, separated by rules the database itself enforces rather than by care taken in the software above it.

Guest information does not get in

The assistant is for staff and is never guest facing. What is kept about a guest is initials and a preference, and the check that enforces it runs before anything is written down.

Files, and how they are held

Uploads and recordings sit in private storage under the property they belong to.

Getting in

Keeping it, and losing it

How it is built

What this platform does not claim

A page that lists only strengths is read as claiming everything it does not deny. These are the things SourceWyse has not done.

Reporting something

If you have found a weakness, or your website was read by SourceWyse and you would rather it was not, write to security@sourcewyse.com. A person reads it. Our readers identify themselves as SourceWyse and obey a rule written for that name in a robots.txt file.